Adopt Contact Activity

Clicking the Activity detail link from the main dashboard will drill down into each user's detailed activity log.

1. Star (Highlight decision makers): This selectable element allows the team to highlight important contacts in the UI.

2. Title (Where captured): This shows the contact's title, which is very important in the sales process.

3. Emails (Clickable): This shows the contact's email and allows sales to easily email the contact without leaving the UI. The email will use the standard methodology set up by the Company, i.e., it will launch the default email program, which is usually attached to the CRM to capture activity.

4. Subscription and renewal data: Here is helpful data on the contact's subscription and when they renew. Again, this is very useful for the sales team.

5. Highlights table: This table displays the activity timeline, their active status, and key features they have used or not used. It is very important for the sales and CS teams.

6. Health score (with indicative icon for the trend): This shows the weekly/monthly activity levels with health score (colored bars). Rolling over a bar in the score shows their engagement score.

   
7. Timeline (chooser): weekly/monthly activity levels.

8. Activities timeline: This displays all the activities and the associated activities over time.

9. Specific activity: Rolling over an activity row shows more details on the element used.

   
10. Key feature: Elements with a star are key features they consume. This highlights if/when they used an important feature.