How to use reactivate for Sales
Reactivate and Restart: Unlock Value from Stalled and Expired Trials
Don’t let inactive or expired trials become lost opportunities. With Reactivate, your sales team can efficiently identify, reactivate, and restart trials for prospects who didn’t convert the first time, turning cold leads into hot opportunities and maximizing your pipeline’s true potential.
Summary
Nalpeiron’s trial reactivation features help sales teams recover lost opportunities. The platform automatically identifies expired or inactive trials and provides insights into user inactivity. Teams can deploy targeted reactivation playbooks, send personalized messages, and quickly restart or extend trials to re-engage prospects.
With Reactivate, you can efficiently revive stalled trials, unlock hidden value and drive sustained SaaS growth.
Using the dashboard and filters
All the modules are focused on helping you drive revenue, so the first part of the dashboard shows you financial and timing information.
It will also help you filter and rank your prospects so that you can focus quickly on those with the greatest opportunity, those lost but had high engagement to try and win back more easily, or those with weak loss reasons or a high value.
Reactivate allows you to manually update and change $lost opportunity - this is by design as we dont want to mess with your CRM data, but still allow you to filter easily. It's a simple way to rank your customers by scale/importance and update the indicators over time as the lifecycle progresses.
Work on the buying committee—Zengain shows everyone in the account/customer and lets you quickly mark key contacts you should pay attention to in the management process. It also gives you a snapshot of what's happening with the customer: who's highly engaged (champion?), who's trying what features, and who hasn't even tried it yet!
Then, you drill down to a contact level and see a timeline of activities, which allows you to decide on the best way to win back the account based on who did what and when - key decision makers, etc.
Search
Easily search for the customer or contact you want more information about.
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