Adopt Dashboard
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The Zengain dashboard provides a convenient overview of your account. Each widget can be clicked to reveal further dashboards for each module.
The adopt dashboard displays your early customers in onboarding state, financial and engagement highlights, and a drill-down list with at-a-glance data on each customer.
The current dashboard has the following main sections:
The financial and engagement section: This shows four statistics:
The revenue aggregate number for all new customers
New to onboarding in the last 7 days (focus feature)
Total no. customers in "disengaged" state
Total no. customers in "engaged" state
Filters section: This allows you to filter your customers by:
All
New
At Risk
Engagement Decreased
Engagement Increased
Customers section: This shows a prospect list in a trial state, with navigation filters:
Customer
Offering
Users
Adoption Started
Engagement Level
ARR
Customer: sortable navigation element so that you can sort by name
Offering: sortable navigation element, so that you can sort by offering name
Users: sortable navigation element so that you can sort by user/contact volume
Adoption Started: sortable navigation element so you can sort by end date/time left in onboarding
Engagement Level: sortable navigation element so you can sort by customer engagement
ARR: sortable navigation element so you can sort by customer value yearly (ARR), which is manually edited by the rep
Live icon: indicator of recent activity, within the hour or eight hours
Customer display: allows you to show volumes of customers at a time
The dashboard is being constantly improved, with new options added over time. We apologize if this page is delayed in shipping the new versions!