Grow

Grow Introduction

Introduces the Grow Dashboard as a key component of Nalpeiron’s Zengain platform, which is designed to help businesses track and accelerate customer revenue growth through detailed analytics.

Grow Dashboard

This section details the main dashboard features, which provide a comprehensive view of customer progress, revenue trends, and opportunities to expand customer lifetime value.

How to Use Grow for Sales (or Customer Success)

Explains how sales and customer success teams can use the Grow Dashboard to identify upsell opportunities, monitor account health, and prioritize customer engagement for growth.

Grow Financial Section

It covers the financial metrics and reports within Grow, focusing on tracking annual recurring revenue (ARR), upsell potential, and overall revenue impact.

Grow Customer Filters

Describes the filtering capabilities for segmenting customers by various criteria to target specific groups for growth initiatives.

Grow Customer Detail

Provides insights into individual customer revenue history and growth potential, enabling personalized account strategies.

Grow Contact Activity

Tracks interactions and engagement activities with customers, helping teams monitor progress and follow up on growth opportunities.

Update Customer ARR$

Explains how to update and maintain accurate customer ARR figures within the platform for reliable revenue forecasting.

Add Upsell Opportunity

Guides users on recording and tracking new upsell opportunities to capitalize on customer expansion possibilities.