Zengain Signals and Accounts

The Zengain panel on the Account page for a Salesforce account displays signal data received from Zengain for the corresponding customer. An example of how this appears is shown below, specifically in the Account Signals table.

Above the Account Signals table is the Open Customer In Zengain button. Clicking this will open the Zengain page for that customer in a separate browser window, following Zengain login if required.

Data in the Account Signals table is displayed in reverse-chronological order: the most recent records are shown at the top of the table.

The columns in the Account Signals table may be subject to change. Currently, these are:

• SignalName

• Description

• Username

• ClientCreated

• Contact

Of particular note is the Contact field. This is a hyperlink containing the name of the Zengain contact associated with this signal. Clicking this link will open the corresponding Contact page in Salesforce (see next page.)