Working with Entitlements
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The entitlements page will usually have many rows, and you can review the status and many other factors in the useful report/table under the main Entitlements page.
As with all our report tables, you can export the data and manipulate the tables to your requirements. →
The status of an entitlement can be:
Clicking on any row will take you to the entitlement page with six tabs.
The six tabs, Details, Activation codes, ABL (contacts), Activations, Activity log, and Notes, all display helpful data about your entitlement.
Once you have your entitlements set up, you can manage them easily.
Created date: date and time the entitlement was created.
Customer name: any associated customer.
Account reference ID: Your own account reference for this customer.
Order reference ID: your own order ID associated with the entitlement.
Offering name: The attached offering name.
SKU: the SKU or catalog number for the offering.
Product name: The associated product.
Plan: the associated plan.
Plan type: the associated plan type.
Maintenance: the status of any maintenance associated with the entitlement.
Seats: The no. enabled seats.
Seats used (%): the % seats used vs allowed.
Concurrency mode: the mode for this entitlement, i.e., node or concurrent mode.
Overdraft seats used: if overdrafts are enabled, the overused seat count.
Overdraft seat limit: if overdrafts are enabled, the seat limit.
The lease period: the time the entitlement is set to call back to Zentitle2.
Offline lease period: the time the license is allowed to be offline.
Grace period: the extra time added to the license end date to allow an end-user to pay, etc
Entitlement ID: the unique entitlement ID.
Product ID: the productID is required in setup phase.
Created
This applies to an entitlement connected to a plan featuring an 'Activation License Start Type,' where:
active period starts on activation and no seats have been activated to date
manual activation and no activation has been set yet
Active
Entered upon entitlement creation
For perpetual license type this will last forever
For subscription license type Active status persists under the following conditions:
subscription period has not ended
the entitlement expiry date has not been edited to a past date
Grace Period
The Grace Period status is activated under the following conditions:
applies exclusively to subscription license entitlements
a grace period has been defined for the entitlement at the entitlement level
the active subscription period has ended
grace period will last for the specified duration starting on status change.
In terms of operations this status is equivalent to Active status
Expired
This status is only for subscription license-type entitlements and displays when the subscription or grace period has ended
Disabled
This status in entered when you click the disable entitlement red button
This section of your details page shows the status of your entitlement and allows you to renew it easily.
Status: the current state of the license e.g. active, expired, etc. The status is color-coded so you can easily see the state.
License start: the process for starting this license, e.g. by activation.
Maintenance: is maintenance enabled for this entitlement? If so, then an additional field below will display the maintenance expiry date.
Activation date: when the entitlement was activated.
Expiry date: the date the entitlement expires based on its settings. In this example, it's a one-year subscription.
Maintenance expiry date: if the maintenance option is enabled then you will also see the Maintenance expiry date
Your entitlements can be hosted in the Zentitle2 cloud or in our Local License Server (LLS) deployments. This area displays the entitlement's location.
The entitlement page also has the attached features and attributes. These can be modified as required by editing them directly on the page using the "pencil" button next to each item.
Next, we will work with "activation codes" attached to an entitlement (where applicable).
Renew now button: a one-click way to renew the entitlement, .
Any manual edits to the standard offering from which the entitlement was derived will be marked as an "," as in this example; in this case, the AAC feature was edited specifically for this entitlement.
