Entitlements

About Entitlements

Entitlements track what your customers have purchased and all changes through the lifecycle.

In the context of software licensing, entitlement refers to the specific rights and permissions that a customer has to use a particular software product. An entitlement is essentially a record of what a customer has purchased, determining what they can do with the software.

Entitlements can include a wide range of permissions and restrictions, depending on the specific licensing agreement. Some common examples of entitlements include:

• The number of users or devices that are allowed to access the software

• The specific features or modules that are included in the license

• The geographic location or territory where the software can be used

• The duration of the license, including start and end dates

• The level of technical support that is included with the license

• Any restrictions on how the software can be used or distributed

Entitlement management is an important part of software licensing, as it helps ensure that customers are using the software in compliance with the licensing agreement. By tracking entitlements, software vendors can ensure that customers are only using the software within the limits of their license, which helps prevent misuse and piracy.

Easily Control Entitlements

Using our Dynamic Entitlements, the complexity of license entitlement updates is completely removed for you and your customers. You can easily upgrade, downgrade, or change features on demand, without the end-user having to do anything to use what they now own. Legacy licensing platforms often force your customers to install a brand new license when they want to upgrade or modify their rights, unnecessarily overwhelming them with complex license file management, not with Zentitle.

Zentitle enables you to provision your customers (B2B, B2C, B2B2C), manage their rights, with simple license activation and deactivation.

Any environment

Easily deploy on-premises, in networks, to SaaS, or with embedded devices and IoT

Any business model

Subscription, Concurrent, Consumption, Feature-Based models, and more

Account-based licensing

Login and use for your customers, with username and password

Frictionless for end-users

Licensing tasks are so simple, support tickets drop by up to 60%

Track Entitlements

Maximize revenue opportunities by understanding exactly how your customers use the plans and licenses they’ve purchased. This will allow you to target and grow accounts with the greatest sales potential. With these insights, you can reduce churn, maximize renewal rates, and identify accounts ripe for cross-sell and upsell opportunities.

Improve development

Once you know how your customers use your software, you can make informed decisions when developing your product. By knowing what users use and what they don’t, avoid wasting effort on low-value features and concentrate on delivering functionality that will delight existing customers and draw new ones in.

How Entitlements Work

When a given customer purchases a license, you can generate an entitlement (either manually or on an automated basis) from the appropriate offering for that specific customer.

Individual attributes of that entitlement can then be overridden over the lifetime of that entitlement as appropriate (upgrading from one edition to another, renewing the subscription term, etc.)

An entitlement group is created for each entitlement.