Zengain beta open for customers sign up now:
click here
SupportNalpeiron.comGithubFree TrialFeedback

Activations

Entitlements activations tab

The page allows you to see your entitlement activations at a glance, including useful data such as seat ID, Seat Name, Activation date, Lease Expiry, and Status.

Reviewing active seats

Click on the' Activations' tab to see which seats are active against the entitlement.

To see the details of a specific activation, click on that Seat ID.

Reviewing activation details per seat

Now you can review the details of a specific activation and the rights that the user has activated on their seat.

You can also see the "status" of the seat i.e. active.

And the date it was activated, along with when the license refreshes (Lease expiry).

Removing an activation from a seat

If you wish to delete that activation, click the 'three dots' icon.

Select 'Deactivate'

Confirm you wish to delete that activation from that user (seat) by clicking "deactivate."

Any form of deletion CAN NOT BE UNDONE. BE VERY CAREFUL WHEN DELETING

The entitlement will now show the activation has been removed.

Activation status

Status
Description

Active

  • Entered upon activation creation

  • Will last until lease period defined on entitlement level has not expired

  • In this status activation is exclusive to its owner and cannot be reused

  • When all activations are in Active state any activate seat request above entitlement seat count will be denied

  • Active activation should be refreshed before lease period ends to ensure that seat and checked out features will remain exclusive to activation owner

  • Refreshing activation will (same rules apply to calling refresh in other states, unless specified otherwise)

    • Refresh operation will change activation status to Active if current state is different

    • Preserve activation id

    • Preserve all previously checked out features

Lease Expired

  • Entered when activation lease period expires

  • Activations in this status are still considered used in terms of seat usage count

  • Activation in Lease Expired state will hold and block all previously checked-out features. However, operations on features are no longer possible without refreshing it first

  • Any activation seat request that is still below the seat limit count will not affect any expired activations

  • Activate seat requests when the seat count limit is reached will recycle most expired activation

PreviousContacts (ABL)NextActivity log

Last updated

Was this helpful?