Zentitle Architecture

The Zentitle architecture and ecosystem.

It starts with the Zentitle Cloud—a fully multi-tenant platform that's easy to set up. The cloud provides a consistent, highly scalable system of record that tracks everything you've sold: customer information, rights expiration dates, and included features.

This system can be populated through any order entry process you use: inside sales through Salesforce, Dynamics, Zoho, SAP, Oracle, NetSuite, or e-commerce platforms like Stripe, Zuora, or Chargify.

A powerful set of web services makes all this integration possible.

When defining your offerings, you have full control over specifying what rights each package, SKU, or offering should include.

Create as many offerings as needed, each with unique rights, and manage customer upgrades between editions.

We support numerous business models out of the box, including:

• Perpetual licenses with optional maintenance

• Feature-based licensing with customizable capabilities

• Flexible subscription plans (monthly, annual, or biennial)

• Concurrent and floating licenses

• Named user licensing

• Single and multi-seat options

• Capacity-based licensing

• Usage tracking and metering

• Self-service trial programs

These business models integrate with your product packaging and work across multiple platforms:

• On-premises software (desktop or server)

• Windows, Mac, Linux (Intel and ARM-based)

• IoT with embedded Linux

• SaaS applications

• Mobile platforms

We support both license key-based models with customizable serial key formats and identity-based models for license authentication.

Our identity system can be used standalone or integrated with your existing OpenID Connect platforms, such as Auth0, Okta, or ForgeRock.

Our SDKs provide language bindings for C, C++, Java, Python, and more, making integrating these capabilities into your applications easy.

For end customers, we offer flexible connectivity options:

• Online access with permanent or intermittent connections

• Configurable license refresh periods

• Offline node-locked licensing for individual desktops or servers

• Local license servers for secure enterprise environments using Docker containers

All activity is tracked in the Zentitle Cloud, enabling:

• Comprehensive usage reporting

• License expiration monitoring

• Customer-specific license tracking

• API access to all data

We also provide:

• Usage-based and metered billing support

• A brandable customer portal with custom domain support

• Single sign-on integration

• Support tools showing customer license details

• Telemetry data, including Windows versions, feature usage, and application versions

• Renewal intelligence showing account growth, usage patterns, and user engagement

This infrastructure serves as your software company's central nervous system, giving all stakeholders a unified view of what you've sold and how it's being used.