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  • Documentation
  • Zentitle2 Docs
  • Zengain Docs
  • Zentitle I (V10)
  • Education & Training
  • Welcome
    • Welcome to our education and training section
    • Dummies guides
      • Dummies Guide to Software License Management
      • Dummies Guide to Software Monetization
      • Dummies Guide to Software Entitlement Management
  • Licensing Education
    • Buy vs build considerations
    • Nalpeiron Licensing Glossary
    • Software Activation Basics
      • What is Software or Product Activation?
      • Can I Transfer My Software Activation to Another User or Device?
      • Can SaaS Users Be Activated Offline?
      • Why Is Software Activation Important in SaaS?
      • What Is a Product Key or License Code in the Context of SaaS?
      • How Does Software Activation Work for SaaS Platforms?
    • Software Licensing Basics
      • What is DRM or digital rights management?
      • What is Software License Compliance?
      • What is Software Piracy?
      • What is a software entitlement?
      • What is a Proprietary Software License?
      • What is a node-locked license?
      • What is a License Pool (floating license)?
      • What is a Software ISV?
      • The basics of account-based licensing
      • The basics of usage based licensing
      • Software License Key – What’s a License Key?
      • Software Licensing Solutions
      • Software License Compliance
      • Software Licensing Management
      • SaaS License Management
      • Software Licensing Software
      • License Management Software
      • Software License Management
      • Software Licensing
    • Entitlement Management Software
      • What are the Key Benefits of Using an Entitlement Management System?
      • Entitlement Management Software explained
      • Entitlement Management System
      • Software Entitlements
      • The basics of Software Entitlements
    • Learn about Software Licensing Models
      • Software licensing models explained
      • Account-Based Licensing
      • Subscription-Based Software Licensing
      • Perpetual Licensing
      • Offline Software Licensing
      • Element Pools Software Licensing
      • Hardware and IoT Licensing
      • Trial or Evaluation Licensing
      • Multi-User Licensing
      • Floating Feature Licensing
      • End Date-Based Licensing
      • Feature-Based Licensing
      • Multi-Platform Licensing
      • Consumption-Based Licensing
      • Maintenance Contract Licensing
      • Suite-Based Licensing
      • Concurrent Licensing
      • Network Licensing
      • Saas Licensing and Entitlement Management
    • Key Stakeholders in a monetization project
    • SaaS vs. On-premise deployments
    • Hardware and IoT deployments
    • Hybrid and multi-environment deployments
    • Identity-based vendors vs true Entitlement Management solutions
    • Switching from dongle-based licensing
  • CS and Sales Education
    • Customer Success Basics
      • How can you get a customer churn prediction?
      • What is Customer Success?
      • What is churn prevention software?
      • What are SaaS Sales Analytics?
      • What are customer retention analytics?
    • Customer Success Glossary
      • NRR
      • MRR
      • NPS
      • Negative Churn
      • ICP
      • GRR
      • CSM
      • EBR and QBR
      • Customer Segmentation
      • CSAT
      • CLV or LTV
      • Customer Onboarding
      • Customer Health Score
      • Annual Contract Value (ACV)
      • Churn Rate
      • Bookings vs. Billings vs. Revenue
      • Backlog
      • ARPU
      • ARR
      • Renewal
      • Product Adoption
      • Upsell and Cross-sell
      • Customer Lifecycle
      • KPI
      • Net Dollar Retention (NDR)
      • Account Expansion
    • Growth team basics
      • What is trial conversion optimization?
      • What is a SaaS revenue growth platform?
      • What are customer acquisition analytics?
      • What is a sales intelligence platform?
      • What is a Sales Intelligence Tool?
    • All about churn
      • Most Effective Ways to Reduce Customer Churn
      • How can I improve my onboarding process to reduce early churn
      • The truth about why people churn
    • Zengain Use Cases
      • Optimizing SaaS Trial Conversions
      • Preventing early churn through the adoption phase
      • Mastering SaaS Retention
      • Proactive Account Growth
      • Customer Retention should be like White Glove Service
    • How to Improve Your Company's Net Dollar Retention (NDR)
    • Leveraging Real-Time Usage Data to Identify Expansion Opportunities
  • What is Customer Lifecycle Management for B2B SaaS?
  • Common pain points
    • Common Pain Points Zentitle solves
    • Benefits to the product team
    • Benefits to the engineering team
    • Benefits to the finance team
    • Benefits to the revenue team
    • Benefits to operations and support teams
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  1. CS and Sales Education

Zengain Use Cases

Optimizing SaaS Trial ConversionsPreventing early churn through the adoption phaseMastering SaaS RetentionProactive Account GrowthCustomer Retention should be like White Glove Service
PreviousThe truth about why people churnNextOptimizing SaaS Trial Conversions

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