What is churn prevention software?
Last updated
Was this helpful?
Last updated
Was this helpful?
Tools like Zengain and others monitor customer engagement and activity over time.
This helps the CS team monitor customers who might churn and ensure they have everything possible to prevent them from leaving.
Intelligent Churn Risk Monitoring
Continuous Engagement Monitoring: Track customer activity, feature adoption, and key product milestones throughout the customer lifecycle.
Early Churn Detection: Instantly identify drops in engagement, missed milestones, or declining usage patterns that signal potential churn risk.
Dynamic Engagement Scoring: Benchmark each customer’s activity against your Ideal User Profile, providing a real-time health score and highlighting accounts that need attention.