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  • Documentation
  • Zentitle2 Docs
  • Zengain Docs
  • Zentitle I (V10)
  • Education & Training
  • Welcome
    • Welcome to our education and training section
    • Dummies guides
      • Dummies Guide to Software License Management
      • Dummies Guide to Software Monetization
      • Dummies Guide to Software Entitlement Management
  • Licensing Education
    • Buy vs build considerations
    • Nalpeiron Licensing Glossary
    • Software Activation Basics
      • What is Software or Product Activation?
      • Can I Transfer My Software Activation to Another User or Device?
      • Can SaaS Users Be Activated Offline?
      • Why Is Software Activation Important in SaaS?
      • What Is a Product Key or License Code in the Context of SaaS?
      • How Does Software Activation Work for SaaS Platforms?
    • Software Licensing Basics
      • What is DRM or digital rights management?
      • What is Software License Compliance?
      • What is Software Piracy?
      • What is a software entitlement?
      • What is a Proprietary Software License?
      • What is a node-locked license?
      • What is a License Pool (floating license)?
      • What is a Software ISV?
      • The basics of account-based licensing
      • The basics of usage based licensing
      • Software License Key – What’s a License Key?
      • Software Licensing Solutions
      • Software License Compliance
      • Software Licensing Management
      • SaaS License Management
      • Software Licensing Software
      • License Management Software
      • Software License Management
      • Software Licensing
    • Entitlement Management Software
      • What are the Key Benefits of Using an Entitlement Management System?
      • Entitlement Management Software explained
      • Entitlement Management System
      • Software Entitlements
      • The basics of Software Entitlements
    • Learn about Software Licensing Models
      • Software licensing models explained
      • Account-Based Licensing
      • Subscription-Based Software Licensing
      • Perpetual Licensing
      • Offline Software Licensing
      • Element Pools Software Licensing
      • Hardware and IoT Licensing
      • Trial or Evaluation Licensing
      • Multi-User Licensing
      • Floating Feature Licensing
      • End Date-Based Licensing
      • Feature-Based Licensing
      • Multi-Platform Licensing
      • Consumption-Based Licensing
      • Maintenance Contract Licensing
      • Suite-Based Licensing
      • Concurrent Licensing
      • Network Licensing
      • Saas Licensing and Entitlement Management
    • Key Stakeholders in a monetization project
    • SaaS vs. On-premise deployments
    • Hardware and IoT deployments
    • Hybrid and multi-environment deployments
    • Identity-based vendors vs true Entitlement Management solutions
    • Switching from dongle-based licensing
  • CS and Sales Education
    • Customer Success Basics
      • How can you get a customer churn prediction?
      • What is Customer Success?
      • What is churn prevention software?
      • What are SaaS Sales Analytics?
      • What are customer retention analytics?
    • Customer Success Glossary
      • NRR
      • MRR
      • NPS
      • Negative Churn
      • ICP
      • GRR
      • CSM
      • EBR and QBR
      • Customer Segmentation
      • CSAT
      • CLV or LTV
      • Customer Onboarding
      • Customer Health Score
      • Annual Contract Value (ACV)
      • Churn Rate
      • Bookings vs. Billings vs. Revenue
      • Backlog
      • ARPU
      • ARR
      • Renewal
      • Product Adoption
      • Upsell and Cross-sell
      • Customer Lifecycle
      • KPI
      • Net Dollar Retention (NDR)
      • Account Expansion
    • Growth team basics
      • What is trial conversion optimization?
      • What is a SaaS revenue growth platform?
      • What are customer acquisition analytics?
      • What is a sales intelligence platform?
      • What is a Sales Intelligence Tool?
    • All about churn
      • Most Effective Ways to Reduce Customer Churn
      • How can I improve my onboarding process to reduce early churn
      • The truth about why people churn
    • Zengain Use Cases
      • Optimizing SaaS Trial Conversions
      • Preventing early churn through the adoption phase
      • Mastering SaaS Retention
      • Proactive Account Growth
      • Customer Retention should be like White Glove Service
    • How to Improve Your Company's Net Dollar Retention (NDR)
    • Leveraging Real-Time Usage Data to Identify Expansion Opportunities
  • What is Customer Lifecycle Management for B2B SaaS?
  • Common pain points
    • Common Pain Points Zentitle solves
    • Benefits to the product team
    • Benefits to the engineering team
    • Benefits to the finance team
    • Benefits to the revenue team
    • Benefits to operations and support teams
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