Main terms - Version 8 changes
Coming soon.
Summary: Why the New Version (V8.0) Is Better
The new version of the document (Version 8.0) has improved several critical aspects over the previous version.
Legal Clarity & Protection: The new version provides comprehensive bilateral protections with clearly defined rights, obligations, and remedies for both parties.
Customer-Friendly Provisions: It includes grace periods, detailed refund scenarios, and transition assistance options.
Predictability: Specific timeframes, notice requirements, and procedures create predictable outcomes for both parties.
Balanced Liability: The three-tier liability system provides appropriate risk allocation.
Operational Clarity: Detailed sections on cancellation, upgrades, downgrades, overage, and true-ups eliminate guesswork.
Enhanced Warranties: Specific performance, anti-virus, and non-infringement warranties with clear exceptions provide customers with meaningful protections.
Professional Standards: The comprehensive structure, defined terms, and detailed procedures demonstrate a high level of legal sophistication.
Enforceability: Clear procedural requirements, survival clauses, and dispute resolution mechanisms enhance the agreement's enforceability.
The new document transforms what was essentially a vendor-favorable terms page into a balanced, professional commercial agreement suitable for enterprise relationships.
Change Highlights Comparison Table: V8 vs. V7.2.3
Structure
Highly structured with 20 numbered sections, subsections, and detailed clauses
Basic structure with limited sections
Refund Policy
Detailed Section with specific refund scenarios and exclusions
Very limited, states "no refunds" generally
Termination Rights
Comprehensive Sections covering multiple termination scenarios with procedures
Basic termination language only
Liability Caps
Three-tier system: General (6-12 months fees), Enhanced ($1M for indemnity), Unlimited (for specific breaches)
Single $10 cap mentioned (Beta only)
Warranties
New specific warranties (Performance, Anti-Virus, No Unauthorized Access, Non-Infringement)
Generic "AS IS" disclaimer only
Indemnification
Separate detailed sections for Customer and Nalpeiron obligations with procedures
No detailed indemnification clauses
Grace Periods
10-day payment grace period before suspension
Not specified
Data Security
Detailed security measures (AES256, SOC 2, OAuth, backup retention policies)
Generic privacy policy reference
API Rate Limits
Detailed rate limiting policies and emergency modification rights
Basic mention only
Dispute Resolution
Required good-faith negotiation, mediation, then AAA arbitration with detailed procedures
Basic arbitration mention
Transition Assistance
Up to 12 months of transition services upon termination
Not mentioned
Force Majeure
Detailed definition including pandemics, cyber attacks, cloud provider outages
Brief mention only
Survival Clauses
Lists 8 specific sections that survive termination
Not specified
Previous version in full for comparison.
Last updated
Was this helpful?